Privacy Policy
Last updated: May 2026
Who We Are
ChantaFix LLC is a family-owned appliance repair company based at 1647 Van Buren St, Hollywood, FL 33020. This policy describes how we collect, use, and protect information when you use our website at chantafix.com or contact us through our forms, phone ((786) 979-3323), or email (chantafixllc@gmail.com).
Information We Collect
When you submit a lead form or contact us, we collect:
- Your name
- Phone number
- Appliance type and issue description
- City or zip code (if provided)
We also automatically collect standard web analytics data including your IP address, browser type, pages visited, and referring URL through Google Analytics.
How We Use Your Information
- To respond to your service request and schedule repairs
- To follow up on quotes and completed work
- To improve our website and services
- To send appointment reminders (with your consent)
Sharing Your Information
ChantaFix LLC does not sell your personal information for monetary consideration. We share limited data with service providers strictly to operate this website and our business, including Google Analytics (for website analytics) and Google Ads (for advertising measurement and conversion tracking), under their respective data processing terms. Customers in California may request information about such sharing by emailing chantafixllc@gmail.com.
Third-Party Services
Our website uses the following third-party services:
- Google Analytics 4 — website traffic analysis
- Google Ads — advertising measurement and conversion tracking
- Vercel — website hosting
- Google Maps — embedded service-area map (loaded on demand)
Each of these services has its own privacy policy governing data use.
Data Retention
We retain lead form submissions and customer service records for two (2) years for follow-up, warranty support, and service history purposes, after which data is deleted or anonymized. Analytics data is retained per Google’s default retention settings.
California Privacy Rights
California residents have the right under the California Consumer Privacy Act (CCPA) to: request to know what personal information we have collected; request deletion of personal information; and opt out of any sharing of personal information. To exercise any of these rights, contact us at chantafixllc@gmail.com. We will not discriminate against you for exercising your CCPA rights.
Cookies
We use essential cookies for site functionality and analytics cookies to understand how visitors use our website. You can disable cookies in your browser settings at any time.
Data Security
We implement reasonable security measures to protect your information, including HTTPS encryption, secure hosting, and limited access to personal data. However, no method of internet transmission is 100% secure.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at chantafixllc@gmail.com or call (786) 979-3323.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact
ChantaFix LLC
1647 Van Buren St, Hollywood, FL 33020
Phone: (786) 979-3323
Email: chantafixllc@gmail.com